Learning Content Rescue

Convert scattered source material into a structured, reviewable course plan.

Who it is for

• Teams holding critical knowledge in a person who is leaving, retiring or moving role
• Agencies handed a disorganised pile of client source material with a deadline attached
• Operations and technical teams whose procedures live in manuals, recordings and personal files
• L&D teams with a half-built course file that has stalled and that nobody wants to reopen
• Product teams whose documentation, release notes and demos have never been shaped into training

Problems this solves

• Knowledge is spread across manuals, policies, decks, transcripts, webinar recordings, software screenshots, forms, checklists and unfinished course files
• Nobody can say which version of a document is current
• Several sources contradict each other and no one has reconciled them
• Subject-matter expert time is scarce and cannot be spent on sorting files
• A course was started, abandoned partway, and is now harder to finish than to re-plan
• The project has stalled before production because there is no agreed outline to build from

What you get

• source inventory
• duplication and gap report
• content map
• rewritten learner-facing content
• storyboard or module plan
• review log

How the work runs

This is a fixed-scope engagement with a defined input, a defined output and a defined number of review passes. It ends with a reviewable course plan, not a published course.

1. Discover — Take in the supplied material and inventory it: what exists, what is current, what is duplicated, what contradicts something else, and what is missing entirely.
2. Architect — Extract the content that carries instructional value, structure it into modules and lessons, draft objectives, and write the course plan with an outline, sequence and assessment approach.
3. Validate — Run one structured review pass with a named reviewer against the gap log, so expert time is spent confirming and filling gaps rather than reading everything again.
4. Improve — Hand over the plan, the source inventory, and a list of unresolved gaps with the decisions each one requires.

The output stands on its own. It can go into production with IETERNUS, go to another supplier, or sit as a documented record of knowledge that was previously undocumented.

A good fit when

• Source material already exists in some form, however scattered or rough
• One reviewer can be named and scheduled for a short, structured review session
• A decision-ready outline is needed quickly, ahead of any production commitment
• Fixed scope with a fixed deliverable is acceptable and preferred
• Capturing what a departing expert holds is time-critical

Not a fit when

• No source material exists and the content would have to be created from expert interviews alone
• A finished, published course is expected at the end — this engagement stops at the plan
• Scope is expected to grow during the work as new material keeps arriving
• Source material cannot leave a restricted environment and no access arrangement can be agreed
• The actual requirement is translation or localisation of material that is already structured

Where this sits: Build — turn fragmented knowledge into complete learning systems · All services

Learning topic: Performance Support and Job Aids